Fairness commitment
I promise I'll treat you fairly and reasonably when
providing you with services and solutions for your
private or business website. I'll keep this promise by
meeting all of the key commitments shown below.
 I'll
make sure that my advertising and
promotional literature is clear and not
misleading and that you are given clear
information about my products and services.
I'll
give you clear information about the best
possible solutions for your success online,
how this work, its terms and conditions and
the extra-cost that may apply.
I'll
help you keep your website up to date by
sending/emailing you regular information (where
appropriate) and I'll keep you informed
about online technology changes and
innovations.
I'll
provide you services and solutions
responsibly.
I'll
deal quickly with things that go wrong
and consider all cases of online
issues positively.
I'll
treat all your personal information as
private and confidential, and provide secure
and reliable web solutions.
I'll
make sure that any service and solution for
your business will lead to your future
success online.
If
it happen that you are unhappy with the
service or solutions I provided, I'll do my
best to provide new/alternative solutions
and settle the complaint to your
satisfaction.
To meet these promises, I
shall, as a minimum, take the steps and meet
the standards set out
worldwide by the Industry
leading webmasters.
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